Here are some answers to potential questions. If you don't find what you need then please don't hesitate to contact us at email@example.com
Q: Do you ship internationally?
A: Yes we do. Full details of shipping and payment options can be found here
Q: Can I return an item if I change my mind or it doesn't fit?
A: Yes, if you return an item within 21 days unused and in the same condition and packaging it was sent to you we will refund your money or exchange it for another size. Full details on returns can be found here.
Q: Do I have to pay for the postage to return an item?
A: Yes, you do. Sorry we're not big enough to absorb it and we don't want to put the price of the tops up for everyone to cover it. However, if you want to exchange it we will happily post you out another size for free. Luckily the tops are pretty light so postage back shouldn't be bad and probably less than the cost of if you had to go back to a shop.
Q: Do you have to iron Colcouture collared tops?
A: Yes (unless you can bribe someone else). You may get away with not if you ensure you put it on a gentle cycle so it doesn't crease too much. However, it's still a lot quicker to iron than a cotton shirt with no fiddly buttons, awkward billowing sleeves or heavy creasing - and it won't crease much over the course of the day versus a cotton shirt either.
TIP: Iron it inside out with the cuff undone. It's actually easier and it protects the outside from ever getting shiny which you may have noticed that ironing can sometimes do to some synthetic fabrics.
Q:Can you tumble dry Colcouture collared tops?
A: Tumble drying isn't great for clothes, as we all know by the lint we see in the filter. It can break down the tensile strength of fabric over time and heat can cause shrinkage. But it is convenient and we all put things in we probably shouldn't. For best care we recommend you don't tumble dry your Colcouture tops, just hang them up. But if you decide to, understanding the risk, we'd say make sure it's on a gentle setting with low heat.
Q: Why don't you do more sizes than UK8-16?
A: We're only small and as a result we can't yet manufacture big runs or extensive sizing. If we get feedback showing demand for more sizes than we will obviously do our best to extend it - so let us know.
Q: Why don't you have a telephone number I can call to contact you?
A: Again, it's a size thing. But please email us at firstname.lastname@example.org and if you want to leave your number and we will give you a call back to help answer your question if your prefer.
Q: Do you do gift cards?
A: Not yet. But we hope to and will let you know when we do. Add your email address to our mailing list to be kept updated. But if you are unsure of what size to buy someone, remember they can exchange it for another size. So don't worry you can still buy it as a present.
Q: What are going to be the winning lottery numbers this week?
A: Wish we knew...